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Refund Policy

Our Policy

We want your online testing purchase to be a satisfying experience. However, we realize occasionally you may need to cancel an unused order.

To provide for your complete satisfaction we are listing our refund policy and procedure for your convenience.

How To Obtain a Refund for Unused Online Purchases

Refund requests must be initiated within 30 days of purchase.

Refund requests can only be made for UNUSED products.

Refund requests can be made by calling 888.845.2634, option 2 or by emailing support@netcertification.com.

All refunds will be issued back to the original credit card used for the purchase. Please allow 1-2 billing cycles for the credit to appear on your statement.


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